How To Check which internet explorer version you using

So please follow these easy basic steps to find out which version of internet Explorer you are using.

Windows XP

1. Double-click on the Blue E that is on your desktop. Please see below

IE icon

2. Now Internet Explorer will open up

internet-explorer

3. On the toolbar click on the help tab or the Icon that have a blue ? mark on it. Please see below and look on your internet explorer to see if you have a tab that states HELP on it or a question mark like photo #2

toolbar

toolbar with question mark

4. Now scroll down till see about Internet Explorer and click on it.

5. You will see another window popup that look like the picture below.

IE8_final

6. please look for the version you are currently using.

Please click below if you want to download the latest version

internet-explorer2

 Done

Dumb Computer Repair

Computer Repair – Website Design – Kindle Book Format

Created By Rob.G

Computer Repair Services in

Mattapan, Ma

Milton, Ma

Roxbury, Ma

Canton, Ma

Dorchester, Ma

 

If your Dumb PC is still acting up, please do not hesitate to contact us to repair your computer for a very low, low price.

 

Thanks Rob Gutierrez

 

Websites: www.dumbcomputerrepair.com

 

 

Email:robertgu@dumbcomputerrepair.com           Call 617-419-0007 or 781-408-1200

 

Done

 

How do I Manually open a DVD or CD drive

Nearly everyone at one point has turned off their computer and left a disc inside the optical drive. Maybe you have experienced a stuck or broken drive. Fortunately, computer manufacturers

Everyone at one time has turned on his or her computer and wanting to install some new software that you just bought at the electronic store. So you push the eject button several times to insert your disc, but the optical drive will not open for you.

Below are instructions on what to do.

1. First let us take a quick look on some important features that is on an Optical Drive.

Image

Image

2. Now please look at the picture above and you see a small Circular hole that is your manual Eject. Now please try to locate the Manual Eject Pin Hole on your Computer’s CD/DVD Drive.

3. Please locate an office paper clip.   paperclip

4. Now open up your paper clip to look like this. open paperclip

5. Please take your open paper clip and insert into the small hole that is on your CD/DVD drive.

Pin in hole

6. Carefully  keep pushing in the paper clip till you  find the right spot that will release your CD/DVD tray.

7. Once you successfully push in the lever, the tray pops out slightly. Now you will be able to carefully pull it out and insert your disc.

 Done

Dumb Computer Repair

Computer Repair – Website Design – Kindle Book Format

Created By Rob.G

Computer Repair Services in

Mattapan, Ma

Milton, Ma

Roxbury, Ma

Canton, Ma

Dorchester, Ma

 

 

 

If your Dumb PC is still acting up, please do not hesitate to contact us to repair your computer for a very low, low price.

 

Thanks Rob Gutierrez

 

Websites: www.dumbcomputerrepair.com

 

 

Email:robertgu@dumbcomputerrepair.com           Call 617-419-0007 or 781-408-1200

 

Done

How to Fix Your Computer Date and Time

How to Fix Your Computer Date and Time

Windows XP

1. look for your computer time that is located on the botton right-hand side of  your computer screen.

COMPUTER TIME

2. Please move your mouse cusor over the time and right-click it and scroll to Adjust Date/Time and click on it.

adjust date and time

3. Now you will see screen popup (Date and Time Properties)

time properties

4. You can edit the Date by clicking the arrow that is next to the month and click the arrow going up or down to you get to the correct year.

adjust month

5. Now we can move on to adjusting your computer clock to the correct time.

time properties

6. You can easily adjust your time by moving your cursor mouse on top of the arrow going up or down to correct your computer time. Remember to select AM or PM before clicking on apply then ok.

highlight time

7. You can also put your mouse cursor over the number 3 left click your mouse and move your cursor towards your left-side till it is hightlighted.

8. Please do the same for the minutes and then select AM or PM.

9. Now you can click on Apply Button and then OK.

If your computer kept losing its time, you want tp check your CMOS battery that is inside your computer.

cmos

 Done

Dumb Computer Repair

Computer Repair – Website Design – Kindle Book Format

Created By Rob.G

Computer Repair Services in

Mattapan, Ma

Milton, Ma

Roxbury, Ma

Canton, Ma

Dorchester, Ma

 

If your Dumb PC is still acting up, please do not hesitate to contact us to repair your computer for a very low, low price.

 

Thanks Rob Gutierrez

 

Websites: www.dumbcomputerrepair.com

 

 

Email:robertgu@dumbcomputerrepair.com           Call 617-419-0007 or 781-408-1200

 

Done

Safemode and Malwarebytes

How to get into Safemode

 

Safemode: Is great for troubleshooting many computer issue that may occur when you just install software or hardware.  Safemode will only run very basic drivers on your computer and turns off virtual memory.

This is a great tool for removing all types of viruses, Malware and Ransomware that may plaque your computer.

Types of Safemode

1.       Safemode: Will boot up Windows but will have basic drivers that will load up.

2.       Safemode with networking: This option is the same as of plain Safemode except that you will get network support. This option will be great to remove all types of viruses by downloading the latest Malwarebytes swoftware into your PC.

                                                                                                                                                safemode

3.        Safemode with Command Prompt: your Windows desktop will not display but you will get a command Prompt screen where you can enter a command to execute your desktop.

 

 

1. The first thing you must do is power down computer, then press the power button on your desktop or laptop

 power button

 

 

 

2. Now when you see the Dell BIOS pops up you need to quickly press F-8  several time before you see Windows XP appear on your monitor screen

(Please See the display keyboard below)

Look for the F-8 Key on your keyboard

 Keyboard

 

 

If F8 does not work, please look for the function key on at the Manufacturer website

 

This is the Dell BIOS screen shot (Quickly press F-8 Key)

 

 

 

 dell screen

 

3. Please Select safe mode (This is without internet connection) or Safe Mode with Networking (This will gave you internet connection) then press the enter key

 select safemode

Please use the arrow keys to move the highlighted cursor up and down and then select safe mode

Safe Mode without networking (You will not be able to connect online)

Safe Mode with networking (You will be able to connect online)

Pick one and press enter

 keyboard arrow

 

 

4. When you see this screen and you only have one Operating System install into your computer, press enter.

If you have two Operating Systems or more installed into your computer, please use the arrow keys to select the correct Operating System then press enter.

 

 select safemode 2

 

 

 

 

 

 5. Now your computer will start to load only the important drivers like you see below. (DO NOT BE AFAIRD:This is normal) 

 

safemode bootup

Safe mode login screen is on its way (Please see below)

 

 6. Login screen will appear, please press the owner’s account

 

 

 safemode login 

When you get to this screen, please select yes

7. System Restore can be run the same as in normal mode. The only difference is an UNDO restore point will not be automatically created.

 

 click yes for safemode

 

 

 

 8. Now you will see the user’s desktop account appeared with the marking of Safe Mode on the bottom of your screen. (Please see below)

 

safemode desktop

 

Now you can run Malwarebytes on safe mode

 

 Done

Dumb Computer Repair

Computer Repair – Website Design – Kindle Book Format

Created By Rob.G

Computer Repair Services in

Mattapan, Ma

Milton, Ma

Roxbury, Ma

Canton, Ma

Dorchester, Ma

 

If your Dumb PC is still acting up, please do not hesitate to contact us to repair your computer for a very low, low price.

 

Thanks Rob Gutierrez

 

Websites: www.dumbcomputerrepair.com

 

 

Email:robertgu@dumbcomputerrepair.com           Call 617-419-0007 or 781-408-1200

 

Done

How Do I Know if my firewall is on and working.

firewall on

Firewall is very important to keep all types viruses and malware from entering into your PC  and doing a lot of damage to your computer.

Once you hook up your computer to the World Wide Web your computer becomes vulnerable to any attack that out there.

Now let’s check to see if your firewall is on.

1. Click on start menu.  start button

2. Next click on Control Panel menu control

3. Now you should see this screen popup. control panel  4. Please select Security Center and double click on it.

5. Another screen will popup “Security essentials look like this. security center 2

6. Firewall, Automatic Updates and Virus Protection should be on.

6. If your firewall is off, Please click on the Windows Firewall as shown here —-> windows firewall jpg

7. Now please select ” On (recommended) This setting blocks all outside sources from connecting to this computer, with the Exceptions tab. Please see below

8. Now go back to steps 1-3 and make sure all three is on as you see on the Security Center screen above.

More Info:

If you do notice that your Firewall or  your Virus Protection was off, it could be some type of freeware software that you download awhile ago that disable your Firewall, Virus Protection and your Windows Automatic update.

Disable Firewall at Taskbar

Sometime you will see your Firewall disable at  your taskbar that is near the time and it will state that “your computer might be at risk”.  Please see display below.

computer might be

Thanks

Rob Gutierrez

Please Visit Dumb Computer Repair at: http://www.dumbcomputerrepair.com

Email: Robertgu@dumbcomputerrepair.com

You can find many free download at http://www.dumbcomputerrepair.com/downloads-1

 

 Done

Dumb Computer Repair

Computer Repair – Website Design – Kindle Book Format

Created By Rob.G

Computer Repair Services in

Mattapan, Ma

Milton, Ma

Roxbury, Ma

Canton, Ma

Dorchester, Ma

 

If your Dumb PC is still acting up, please do not hesitate to contact us to repair your computer for a very low, low price.

 

Thanks Rob Gutierrez

 

Websites: www.dumbcomputerrepair.com

 

 

Email:robertgu@dumbcomputerrepair.com           Call 617-419-0007 or 781-408-1200

 

Done

How do I force this program to close?

How do I force this program to close?

Please do the following at your risk!!!

Dumb Computer Repair is not responsible for any damage that may occur to you or to your computer.

If you have a program that will not close, please follow these steps below.

1. On your keyboard please  press Ctrl, Alt and Delete

control alt

2. A Window Task Manager will open up.

UsernamelessTaskManager

3. Make sure you select the application tab.

imagesCA1UH8MK

4. Now select and click on the application you would like to close

task_manager_applications_tab

5. Click on End Task.

imagesCAHLQ0TS

Make sure that you save all your important documents before performing this task.

1008-follow-at-own-riskd

Thanks

Rob Gutierrez

 Done

Dumb Computer Repair

Computer Repair – Website Design – Kindle Book Format

Created By Rob.G

Computer Repair Services in

Mattapan, Ma

Milton, Ma

Roxbury, Ma

Canton, Ma

Dorchester, Ma

 

If your Dumb PC is still acting up, please do not hesitate to contact us to repair your computer for a very low, low price.

 

Thanks Rob Gutierrez

 

Websites: www.dumbcomputerrepair.com

 

 

Email:robertgu@dumbcomputerrepair.com           Call 617-419-0007 or 781-408-1200

 

Done

How do I access my Device Manager?

      How do I access my Device Manager?

 device manager

The Device Manager utility  is great for managing your computer’s hardware devices.

Option 1

1. Go to your Desktop start menu and click on it.   start button

2. Click on run.Type in devmgmt.msc then hit enter.

3. Now you should see your Device Manager Window popup.  Please see below.

Option 2

1. Please click on start button then hit enter.

2. Now a start menu will open up and look for my computer and right-click  it. my computer

3. A new menu will open up and select Manage

4. You see a Window box open up, on your left side look for Device Manger and click on it.

5. Now you will see all of Devices  (you may need attention if you see any marks next on your device. Please below

devices manager error

Error codes you may see

  • Exclamation point   (!) that is yellow. This may indicated that your device may have a problem. It is very possible that even with this type of error, the device can still be functional.
  • Red ( X) This indicates that the device has been disable
  • Blue (i)  Feature is enabled
  • Green (?) Indicates the possibility that all functionality for this device may be in use. This may be a driver issue.

From time to time hardware manufactures make updated drives for existing products to increase functionality of your devices.  Please check with your devices manufactures for the latest drivers.

Dumb Computer Repair

Stoughton, MA

 Done

Dumb Computer Repair

Created By Rob.G

Computer Repair Services in

Mattapan, Ma

Milton, Ma

Roxbury, Ma

Canton, Ma

Dorchester, Ma

 

If your Dumb PC is still acting up, please do not hesitate to contact us to repair your computer for a very low, low price.

 

 Done

Dumb Computer Repair

Computer Repair – Website Design – Kindle Book Format

Created By Rob.G

Computer Repair Services in

Mattapan, Ma

Milton, Ma

Roxbury, Ma

Canton, Ma

Dorchester, Ma

 

If your Dumb PC is still acting up, please do not hesitate to contact us to repair your computer for a very low, low price.

 

Thanks Rob Gutierrez

 

Websites: www.dumbcomputerrepair.com

 

 

Email:robertgu@dumbcomputerrepair.com           Call 617-419-0007 or 781-408-1200

 

Done